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Smartera AS

 

Personvernregler

Denne personvernpolitikken er utarbeidet for bedre å kunne betjene de som er opptatt av hvordan deres ‘personlig identifiserbare informasjon’ (PII) blir brukt online. PII, som beskrevet i amerikansk personvernlov og informasjonssikkerhet, er informasjon som kan brukes alene eller sammen med annen informasjon for å identifisere, kontakte eller lokalisere en enkelt person, eller for å identifisere en person i sammenheng. Les personvernreglene nøye for å få en klar forståelse av hvordan vi samler inn, bruker, beskytter eller på annen måte håndterer din personlig identifiserbare informasjon i samsvar med nettstedet vårt.

 

Hvilken personlig informasjon samler vi inn fra personene som besøker bloggen, nettstedet eller appen vår?

 

Når du bestiller eller registrerer deg på nettstedet vårt, etter behov, kan du bli bedt om å oppgi e-postadressen din eller andre detaljer for å hjelpe deg med din opplevelse.

 

Når samler vi inn informasjon?

 

Vi samler inn informasjon fra deg når du registrerer deg på nettstedet vårt eller skriver inn informasjon på nettstedet vårt.

 

Hvordan bruker vi informasjonen din?

 

Vi kan bruke informasjonen vi samler inn fra deg når du registrerer deg, kjøper, registrerer deg for vårt nyhetsbrev, svarer på en undersøkelse eller markedsføringskommunikasjon, surfer på nettstedet eller bruker visse andre nettstedsfunksjoner på følgende måter:

 

  • For å tillate oss å betjene deg bedre når du svarer på dine kundeserviceforespørsler.

 

Hvordan beskytter vi informasjonen din?

 

Vi bruker ikke sårbarhetsskanning og / eller skanning etter PCI-standarder.

Vi gir bare artikler og informasjon. Vi ber aldri om kredittkortnumre.

Vi bruker ikke skadelig programvare.

Vi bruker ikke et SSL-sertifikat

  • Vi gir bare artikler og informasjon. Vi ber aldri om personlig eller privat informasjon som navn, e-postadresser eller kredittkortnummer.

 

Bruker vi ‘cookies’?

 

Vi bruker ikke informasjonskapsler for sporing

 

Du kan velge å få datamaskinen til å advare deg hver gang en informasjonskapsel blir sendt, eller du kan velge å slå av alle informasjonskapslene. Du gjør dette gjennom nettleserinnstillingene dine. Siden nettleseren er litt annerledes, kan du se på nettleserens Hjelpemeny for å lære den riktige måten å endre informasjonskapslene på.

 

 

Hvis du slår av informasjonskapsler, kan det hende at noen av funksjonene som gjør nettstedsopplevelsen mer effektiv, kanskje ikke fungerer som de skal.

 

 

Tredjeparts avsløring

 

Vi selger ikke, handler eller på annen måte overfører personlig identifiserbar informasjon til utenforstående parter.

 

Tredjeparts lenker

 

Vi inkluderer ikke eller tilbyr tredjepartsprodukter eller tjenester på nettstedet vårt.

 

Google

 

Googles annonseringskrav kan oppsummeres av Googles annonseringsprinsipper. De er på plass for å gi brukerne en positiv opplevelse. https://support.google.com/adwordspolicy/answer/1316548?hl=no

Vi har ikke aktivert Google AdSense på nettstedet vårt, men vi kan gjøre det i fremtiden.

 

California Online Privacy Protection Act

 

CalOPPA er den første statsloven i landet som krever kommersielle nettsteder og online-tjenester for å legge ut en personvernpolicy. Lovens rekkevidde strekker seg langt utover California for å kreve at enhver person eller selskap i USA (og tenkelig verden) som driver nettsteder som samler inn personlig identifiserbar informasjon fra forbrukere i California, legger ut en iøynefallende personvernpolicy på nettstedet med presis informasjon som samles inn og de enkeltpersoner eller selskaper som det deles med. – Se mer på: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

 

I følge CalOPPA godtar vi følgende:

Brukere kan besøke nettstedet vårt anonymt.

Når denne personvernpolitikken er opprettet, vil vi legge til en lenke til den på hjemmesiden vår eller som et minimum på den første betydningsfulle siden etter å ha kommet inn på nettstedet vårt.

Vår personvernpolicy inneholder ordet ‘Personvern’ og kan lett bli funnet på siden som er spesifisert ovenfor.

 

 

Du vil bli varslet om endringer i personvernregler:

  • På siden for personvernregler

Kan endre din personlige informasjon:

  • Ved å sende oss en e-post

 

Hvordan håndterer nettstedet vårt Ikke spore signaler?

Vi respekterer Do Not Track-signaler og Track ikke, plant informasjonskapsler eller bruk reklame når en nettlesermekanisme for Do not Track (DNT) er på plass.

 

 

Tillater nettstedet vårt tredjeparts atferdssporing?

Det er også viktig å merke seg at vi ikke tillater tredjeparts atferdssporing

 

COPPA (Children Online Privacy Protection Act)

Når det gjelder innsamling av personlig informasjon fra barn under 13 år, setter Children’s Online Privacy Protection Act (COPPA) foreldre i kontroll. Federal Trade Commission, USAs forbrukerbeskyttelsesbyrå, håndhever COPPA-regelen, som angir hva operatører av nettsteder og online-tjenester må gjøre for å beskytte barns privatliv og sikkerhet online.

 

Vi markedsfører ikke spesifikt for barn under 13 år.

La vi tredjeparter, inkludert annonsenettverk eller plugin-moduler, samle inn PII fra barn under 13 år? Nei

 

Rettferdig informasjon

 

The Fair Information Practices Principles danner ryggraden i personvernloven i USA, og konseptene de inkluderer har spilt en viktig rolle i utviklingen av lover om databeskyttelse over hele verden. Å forstå prinsippene for rettferdig informasjon og hvordan de skal implementeres, er avgjørende for å overholde de forskjellige personvernlovene som beskytter personlig informasjon.

 

 

For å være i tråd med rettferdig informasjonspraksis, vil vi ta følgende responsive tiltak hvis det skulle oppstå brudd på data:

Vi vil varsle deg via e-post

  • Innen 7 virkedager

 

 

Vi godtar også Individual Retress-prinsippet som krever at enkeltpersoner har rett til å lovlig forfølge håndhevbare rettigheter mot datainnsamlere og prosessorer som ikke overholder loven. Dette prinsippet krever ikke bare at enkeltpersoner har håndhevbare rettigheter mot databrukere, men også at enkeltpersoner henvender seg til domstoler eller offentlige etater for å etterforske og / eller straffeforfølge databehandleres manglende overholdelse.

 

 

CAN SPAM-lov

CAN-SPAM-loven er en lov som setter reglene for kommersiell e-post, setter krav til kommersielle meldinger, gir mottakerne rett til å få e-postmeldinger stoppet fra å bli sendt til dem, og staver ut tøffe straffer for brudd.

 

Vi samler inn e-postadressen din for å:

  • Send informasjon, svare på henvendelser og / eller andre forespørsler eller spørsmål

 

 

For å være i samsvar med CANSPAM godtar vi følgende:

 

Hvis du når som helst vil avslutte abonnementet på å motta fremtidige e-poster, kan du sende oss en e-post

og vi vil umiddelbart fjerne deg fra ALLE korrespondanser.

 

Kontakt oss:

Hvis det er spørsmål angående denne personvernerklæringen, kan du kontakte oss ved hjelp av informasjonen nedenfor.

 

Smartera Home

Ove Geddes Vei 4

3714 Skien

Post@smartera.no

 

Sist redigert 14.08.2017

2. DATA COLLECTED
DATA STORAGE LOCATION

We are Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: Hetzner Data Privacy Policy.

REGISTRATION DATA

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

PURCHASE DATA

To receive product support, you have to have one or more Envato/AxiomThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.

SUPPORT DATA

If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

COMMENTS

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.
2. DATA COLLECTED
DATA STORAGE LOCATION

We are Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: Hetzner Data Privacy Policy.

REGISTRATION DATA

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

PURCHASE DATA

To receive product support, you have to have one or more Envato/AxiomThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.

SUPPORT DATA

If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

COMMENTS

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.
3. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

FACEBOOK

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

TWITTER

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

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4. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

ENVATO PTY LTD

For the purpose of validating and getting your purchase information regarding licenses for the our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.

TICKSY

Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

7. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

8. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. YOUR DATA RIGHTS
GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.


You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

10. THIRD PARTY WEBSITES

AxiomThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AxiomThemes, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AxiomThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

12. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.

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